Thank You Notes

Feedback is integral to the therapy process and it is our hope that clients who seek assistance from us benefit from it. Conversely, therapists can learn a lot from the feedback their clients provide. We appreciate and enjoy receiving feedback as well as updates from our clients. We are genuinely grateful that they entrusted us with their care and allowed us to help them during more challenging moments in their lives. We strive to be better therapists as a result of what we learn from our clients.

Dr. Ngo was always very warm and kind to me during a difficult time in my life. She worked closely with me to develop a plan of treatment that met my needs. She was very understanding and patient with me and, overall, a pleasure to work with. I am much happier as a result of the time I spent in counseling with Dr. Ngo. ~B.E.

My husband and I are grateful for the support we received here. We were initially skeptical about going to therapy but had really hit rock bottom. Our experience with M&N changed our relationship for the better. It was hard work, but you will be treated with respect and will learn actual strategies to improve your relationship. ∼Audrey

It took me seven years of denial and suffering in silence before I finally started therapy. When I finally went to go see Dr. Ngo, I had isolated myself from all friends and family. The truth was I suffered from anxiety and depression. Weeks would go by where I felt I couldn’t leave my house. Even running to the grocery store felt overwhelming. Dr. Ngo has helped me immensely. I’m now working, looking forward to going back to school, and mending the fences I burned by avoidance and fear. I truly do not know where I’d be without the help of Dr. Ngo. I would recommend her to anyone who is thinking about therapy. Dr. Ngo went at the pace that I needed, but also pushed me just enough for me to continue making progress. Whether your problems are similar to mine, worse, or less complicated, therapy gives you the tools you need to properly deal with whatever you’re facing. It has given me my life back. ~ K.B.

I have been meaning to take the time to write about what a help Dr. Metcalfe had been to me and my family.  It’s a long story, but two months away from sixteen years of marriage, my marriage almost ended.  I knew we were not at one hundred percent, but I had no idea we had drifted so far apart. When my wife and I met with Dr. Metcalfe we were seriously in a crisis kind of a situation.  I thought the world as I knew it was coming to an end.  I didn’t want to hurt myself or her, but I just didn’t know what to do.  During the first couple of weeks Dr. Metcalfe called me back when I needed him, I had a lot of anxiety and he talked me through it.  I don’t know who I could have turned to if he didn’t call me back, it really helped me.  My wife and I both really liked Dr. Metcalfe.  He is very easy to talk to, and he did a great job of helping us to address the issues, and what we are going to do going forward rather than what happened in the past.  Through the counseling, I realized I didn’t want a divorce, and my wife seemed willing to try to work things out.I don’t know what will happen, we have good days, and bad days.  I am working on what I need to work on, and doing the things that I am supposed to do.  I hope my wife is doing the same, but I realize now I can’t control that, I can only control what I do.  I don’t have any idea why we didn’t go to counseling years ago when we first started having problems, but we finally did.  I hope we didn’t wait too long.  I do know that if it doesn’t work, it is not because Dr. Metcalfe didn’t work his tail off with us. I can’t imagine anyone else helping us through this like he did.  He was the perfect fit for us. ∼ G.H.

Norma “opened my eyes” & directed us down to an area that I didn’t realize. Now, I’m cognizant of it each day. Also, it was great to discuss things (anything) knowing my trust in her would not be dented & she always maintained an objective, but non-judging character. ~ Ray

Seeing Dr. Ngo helped me to be more confident in myself. From our sessions I gained more respect for myself and helpful advice to become a better “me”. It has helped me be more in touch with what I feel, but more importantly, why I feel a certain way; and what can I do to improve. Our sessions also helped me work towards improving my relationship and making it healthier for my partner and myself.~ G.L.

Compared to when I first came into therapy and after therapy, I felt a lot better thanks to the tools I got to stay occupied (log book, advice, alternative behaviors, feedback, etc.) If you follow your psychologist’s instructions, you will feel better about your life in due time! If I can do it, so can you! I recommend this place to anyone who has problems! ~ M.R.